Our Policies Are Very Clear and Precise! No Hidden Motives. :)
Infolink Services is a leading tech-support company which provides non-stop support to its consumers and businesses across the globe. From the very first humble beginning of us, we have primarily focused on making technology simpler for the world by delivering stunning technical support & IT solutions for computers, phones and all peripherals.
Infolink Services shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or the inability to use the service, or for cost of procurement of substitute goods and services, or resulting from any goods or services purchased or obtained, or messages received or transactions entered into through the service, or resulting from unauthorised access to or alteration of customer's transmissions or data, including but not limited to, damages for loss of profits, use, data or other intangibles, even if Infolink Services has been advised of the possibility of such damages.
It is the customer’s responsibility to back-up the software and data that is stored on the customer’s computers, hard disk drive(s), and/or on any other storage devices the customer may have, and Infolink Services shall not be responsible at any time for any loss, alteration, or corruption of any software, data, or files. Infolink Services shall not be liable in any way for damages arising from any part, equipment, peripheral, software or other product supplied to customer by Infolink Services. Notwithstanding any language to the contrary, Infolink Services’ maximum liability to the customer arising from or related to Infolink Services’ service under this agreement shall be limited to the sums paid by the customer to Infolink Services under this agreement during the three months prior to the time the cause of action arose.
Customer acknowledges that you are authorised to arrange the service, and in Infolink Services providing the service our access to your premises, use of any equipment, technology, software or other material made available by you will not breach any third party rights.
Infolink Services makes no warranty that the service will meet customer’s requirements, or that the service will be uninterrupted, timely, secure, or error-free; nor does Infolink Services make any warranty as to the results that may be obtained from the use of the service or as to the accuracy or reliability of any information obtained through the service.
Infolink Services expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
To help us provide you with the service, you agree to allow Infolink Services entrance and access to your premises. You agree to ensure you or a representative is on-site at the agreed time and for the duration of the service being undertaken. You or your representative must be over 18yrs of age.
To cancel or re-arrange a time for the service, you must advise us no later than 24 hours prior to the appointment time. If you do not cancel or re-arrange the appointment time, you may be charged a cancellation fee.
You will ensure that we have full access to any goods we have supplied to you, and to your (or, if applicable, the end user’s) computer system, device or equipment or any other technology item as required to perform the service.
You will provide all information (and that such information is complete, accurate and given in good faith), assistance and cooperation in order for Infolink Services to perform our obligations.
Unless stated otherwise in writing, all fees and charges are non-refundable.
Infolink Services may change the fees and charges or add new fees or charges by giving the customer notice in advance.